Business fundamentals: Effective communication

Posted on by Hadeel saad
  • Description

Name: Hadeel Almoghaisib

Event: Business fundamentals: Effective communication

Date: 3 February 2019

Organizer: The open university

Presenter: Dr. Hilary Collins

Location: virtual

Attending workshops is very important for business, and because I want to become a businesswoman in the future, I will attend this workshop because I think it will benefit me, the speaker for the workshop is Dr. Hilary Collins, And The workshop lasted for four weeks. Hilary Collins explained the extent

 The importance of communication and Specifically focused on communication in business. The meaning of communication is; is the process of sending and receiving messages through verbal or non-verbal means, including speech, writing, graphical representations, and behavior. More simply, communication is said to be the exchange and creation of meaning (Nordquist, 2019).

The workshop talked about the basic principles of communication and ways to improve communication in any circumstance and also strategies to increase my effectiveness in all areas.  And one of the topics Hilary’s going to talk about in the first and second week is face to face and virtual meetings and the for the second week is the presentations.

When I know there is a workshop, I was very excited about, and I felt active because it was the first time, I attend a workshop talking about communicating with details.

Communication. Chart with keywords and icons. Sketch
  • Analysis of learning

When I finished the workshop, I learned many things and learned about the importance and benefits of communication and how to communicate effectively between individuals and the groups, and I’ve learned that business continuity, in general, is the spoken and written interaction that occurs between people who work in business contexts. After that I learned a new information for me, which is the external communication of the business, including interactions between organizations and the external environment.

The workshop also explained the key principles of business communication which is:

  • Understanding the context of my communications: It is important to be aware of the culture of my organization and the external organization that I will communicate with, because without this understanding, I will not be able to establish a common relationship and understand each other.
  • select the most appropriate medium: In order for my connection to be effective, I need to select suitable media for my purpose, such as e-mail and phone calls.
  • the obvious goal in mind: The main reason for communicating in business is to achieve a specific goal, so I learned that I have to make sure I know what the audience understands and do.

Also, I understood and absorbed ways to enhance the effectiveness of communication and focused explicitly on face-to-face meetings with a specific goal of leading the opportunities of meeting colleagues, managers, exchanging ideas, sharing information, planning projects and making important decisions. A simplified meeting is defined as grouping two or more people in a specific place for deliberation, consultation, exchange of information and opinion in a particular place (Al-Duwaihi, 2018) I have also learned that most meetings can be categorized into four main categories:

  • Group meetings: Meetings tend to be regular, short and sometimes informal. Their aim is to report progress and take the necessary action.
  • Information meetings: The purpose is to exchange information such as financial statements.
  • Decision-making: The purpose of this meeting is to make important decisions related to the company.

Other topics that Hilary Collins explain it is presentations. I’ve learned that setting up business presentations at meetings is very important and very useful as it helps to access the information , Also She explained how the presentation becomes effective and the Strategies that reduce stress before the presentation and how the audience interacts, and the last thing I realized that One of the essential points that I have learned which is I ask myself who is my target audience because it is helps me to plan my content and also helps me to communicate with my people effectively, The second point is strategies that help to reduce stress and anxiety are: exercise, planning, and relaxation.

  • Evaluation of learning

This workshop made me know and learn about the ways of communication and I have benefited a lot and learned new information which I have never experienced before in my life. I will try to apply what I learned in this workshop on the reality and I really strongly recommend attending a workshop like this as it helps to form an individual personality.

One of the things that I decided to do when I finished this workshop is attended courses to improve my body language because they are essential in communicating and can also be a substitute for the verbal message and it is considered  a form of secure communication in the expression of many meanings, feelings, and ideas that words cannot express (Body language in communication, 2011). However, Before I attended this workshop, I thought that communication was between people, but when I finished, I knew that connection had many forms. And I discovered in the workshop a new program for offers presentations his named Prezi I think my presentations will become distinctive when I use it.

In conclusion, I wish and aspire to attend many workshops like this, and I hope, and I will try to apply what I have learned in my life with friends and family not only in my working life.

  • References
  • Al-Duwaihi, H. (2018). Zaman meetings .. simplicity and completion without an agenda!. Riyadh Newspaper. Available at: http://www.alriyadh.com/1659207 [Accessed 6 Feb. 2019].
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